Frequently Asked Questions

Everything you need to know about shopping with Gorman

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within Australia, while international orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer returns on full-priced items within 30 days of purchase. Items must be in original condition with tags attached. Please note that certain sale items may be final sale.

How do I care for my Gorman garments?

Each piece comes with a specific care label. We recommend following these instructions closely, especially for our silk, wool, and organic cotton pieces, to ensure longevity.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.